CRGH Portland
About CRGH Portland
check_circleWhy choose CRGH Portland?
- check_circle1. Expert Medical TeamDr. Efstathios Theodorou, Dr. Montse Duran, Dr. Daniella Cardenas, Dr. Ozturk and other consultants provide precise, evidence‑based treatment plans and clear explanations at each stage. Their expertise is credited with numerous successful pregnancies, including complex cases such as low ovarian reserve and multiple embryo transfers. Patients describe the doctors as knowledgeable, patient, and genuinely invested in outcomes.
- check_circle2. Warm, Personalized SupportReceptionist Jackie, PA Megan, nurses like Shelley McGeeney, and embryologists such as Suzane consistently deliver compassionate, individualized care. The clinic offers free counselling, a 24/7 nurse helpline, and attentive follow‑up, making patients feel heard and supported throughout emotionally demanding cycles.
- check_circle3. Clear Clinical CommunicationAppointment scheduling, scan coordination, and step‑by‑step explanations are praised for being well‑organised and stress‑free. Many patients highlight the online portal as a useful tool for tracking messages, instructions, and test results, and appreciate the thorough briefings provided before procedures.
- check_circle4. High Success OutcomesMultiple testimonials cite live births from IVF, IUI, and egg donation cycles, often after previous failures at other clinics. The clinic’s careful monitoring, timely adjustments, and skilled embryology team are credited with achieving healthy babies on first or early transfer attempts.
warningWhat to watch out for at CRGH Portland?
- warning1. Administrative & Billing ConfusionPatients report unexpected invoices exceeding £1,700, aggressive debt‑collector calls, and frequent errors in contracts and charges. Lack of transparent pricing before tests leads to financial strain and frustration during an already stressful process.
- warning2. Communication GapsEmails and portal messages are often unanswered for days, phone lines experience long hold times, and new IT systems have caused missed or delayed messages. These delays hinder timely scheduling of scans, prescriptions, and follow‑up care.
- warning3. Inconsistent Staff InteractionsInstances of rude behaviour from staff members, such as Zahava Edelstein, and reports of poor after‑care for overseas patients highlight variability in service quality. Some patients felt abandoned after procedures, receiving minimal guidance for post‑operative pain.
- warning4. Cost & Accessibility ConcernsThe clinic is described as one of the more expensive options, with high treatment fees adding to emotional pressure. While clinical care is praised, the financial burden and occasional lack of clear cost information are noted as significant drawbacks.
Fertility Treatment Prices at CRGH Portland
Prices shown are starting prices. Final cost depends on individual treatment plan.
Initial Consultation
IVF Cycle with own eggs. Includes: unlimited monitoring scans, nurse appointments, theatre, sedation, egg collection, embryology, and fresh transfer. Excludes: pre-treatment investigations, blood tests, medication, pregnancy tests, freezing and additional lab procedures. Estimated average total cost: £9,635 - £10,835
IVF Cycle Using Fresh Donor Eggs. Includes: unlimited monitoring scans, nurse appointments, theatre, sedation and embryology. Excludes: pre-treatment investigations, blood tests, medication, freezing, frozen transfer, pregnancy tests and additional lab procedures. Estimated average total cost: approximately £13,245
Prices are indicative only. The clinic will confirm the exact cost during consultation.
Source: crgh.co.uk
CRGH Portland — Patient Reviews
One of the nurses, Ivona Hofman helped us so much, I’m incredibly grateful to her for putting me at ease and talking us through the entire process and what medication I need to be taking and when. Tha…
From the very beginning, CRGH were incredibly professional, organised, and supportive. Dr Duran created a truly personalised plan, carefully taking my endometriosis into consideration, which made me f…
We would wholeheartedly recommend CRGH for IVF treatment. Throughout what was a long and challenging fertility journey, the team provided exceptional care, guidance, and reassurance, ultimately helpin…
Just don’t. Poor service and billed us twice. Very oriented and no sympathy for your position.
We were so happy with the care we received from start to finish. Every interaction was thoughtful, and the whole team was incredibly compassionate and caring, which made such a sensitive process feel …
I would like to express my heartfelt thanks to CRGH and especially to Dr. Duran for my successful IVF treatment. From the very beginning, Dr. Duran was professional, knowledgeable, and incredibly sup…
We were discharged from the clinic with mixed feelings. Negatives: My partner was sometimes treated in a way that made her feel stupid for asking simple questions, and we received conflicting informa…
Came here from another clinic (which was terrible) and the difference is unreal. The level of care is just so different - my last clinic was all about money but everyone here genuinely wanted to get u…
I had an extremely positive experience with the clinic throughout the entire egg donation process. From the very first contact, I was treated with great care, respect, and professionalism. The team i…
*Do not delete Please believe all the negative reviews. This place is the worst choice for IVF in the UK, we had a terrible experience from start to finish, rude staff, wrong appointments and wrong in…
CRGH Portland — FAQ
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