location_onUnited StatesOpenstarTop Rated

East Bay Fertility Center

4.6
starstarstarstarstar
365 reviews
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About East Bay Fertility Center

East Bay Fertility and Wellness Center is a fertility and hormone‑therapy clinic located in Utah with offices in Payson and Lehi, specializing in comprehensive reproductive care for individuals and couples of all ages and health backgrounds; the center offers a full spectrum of services including traditional, minimal‑stimulation and ICSI‑enhanced IVF, IUI, donor‑egg programs, egg and embryo cryopreservation, pre‑implantation genetic testing, fertility preservation, operative hysteroscopy, bioidentical hormone replacement, and personalized nutrition counseling. Unique to East Bay is its commitment to affordability—charging roughly half the national average for major treatments and providing financing options—while maintaining open‑access policies that do not exclude patients based on age, BMI, or hormone levels. The clinic’s team, led by Dr. Glen Andrew and supported by experienced nurse practitioners, a dedicated fertility coordinator, and a nutritionist, collectively brings over 75 years of combined expertise and has helped create more than 3,500 lives since 1997, reflecting the center’s strong track record of successful pregnancies. Patient support is emphasized through warm, attentive staff, individualized treatment plans, extensive education, and ongoing emotional support, ensuring each patient feels prioritized and empowered throughout their journey toward parenthood.

check_circleWhy choose East Bay Fertility Center?

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    1. Expert Medical Leadership
    Dr. Andrew delivers comprehensive fertility and hormone care, diagnosing complex conditions like PCOS and endometriosis that other clinics missed. His surgical skill, especially in painless egg retrieval, and his ability to adjust hormone protocols quickly are repeatedly highlighted.
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    2. Highly Responsive Team
    Coordinators such as Audrey and Annie manage scheduling, directions, and urgent questions with prompt, friendly service. Nurses like Holly, Chris, and Courtney provide detailed instruction on injections and pellet placement, ensuring patients feel supported.
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    3. Holistic Hormone Therapy
    The clinic’s hormone replacement programs restore energy, improve sleep, and aid weight loss. Patients report dramatic health gains, including reversal of metabolic syndrome and increased stamina, often attributed to personalized lab‑driven dosing.
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    4. Comprehensive Support Services
    Specialists such as embryologist Thomas and dietitian Lauryn add depth to care, offering meticulous embryo monitoring and tailored nutrition plans that help manage endometriosis and overall fertility health.
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    5. Comfortable, Private Facility
    The discreet, house‑like office creates a calming environment for patients and partners, reducing anxiety and fostering a welcoming atmosphere throughout visits.

warningWhat to watch out for at East Bay Fertility Center?

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    1. Inconsistent Communication
    Several patients experienced delayed lab result notifications, limited phone consults, and the need to repeatedly call for updates, leading to frustration during critical treatment windows.
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    2. Occasional Rude or Judgmental Interactions
    A minority of visitors reported feeling judged by staff or doctors, with comments made in front of spouses and a perception of insensitivity that caused emotional setbacks.
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    3. Billing and Cost Transparency Issues
    Some patients noted high out‑of‑pocket expenses, unclear insurance coverage, and surprise charges for tests or procedures, prompting calls for clearer financial counseling.
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    4. Scheduling Challenges Over Time
    Long‑standing patients mentioned difficulty securing timely appointments and longer wait times for blood work reviews compared with earlier experiences at the clinic.
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    5. Hormone Dosage Concerns
    A few individuals experienced adverse effects such as excessive testosterone levels and hair loss, indicating the need for tighter monitoring of pellet dosing, especially in older patients.
4.6
starstarstarstarstar
365 reviews
Based on real patient reviews

East Bay Fertility Center — Patient Reviews

L
L*** P.
4 days ago
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If you are looking for HRT, East Bay fertility will take very good care of you!

R
R*** H.
1 weeks ago
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Dr Andrew is great! He was very patient in answering my questions and diagnosed me with endometriosis which gave me a lot of answers I’ve been needing. Highly recommend

A
A*** A.
2 weeks ago
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Saved my life - I started hormone therapy here 3 years ago- they were so thorough with their testing and my follow ups - I am so grateful that I was recommended to them

J
J*** W.
3 weeks ago
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I’ve noticed such a huge difference after receiving the hormone therapy pellets! No more hot flashes, brain fog, night sweats and my level of concentration and my sleep has improved! Thank you East B…

V
V*** j.
3 weeks ago
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Finding a facility with friendly, smiling staff assured me I had selected a winning experience. I was looking for a new medical team that listened & interacted, not just rattled off lab result numbers…

M
M*** G.
1 months ago
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Very friendly staff. They are doing a great work at EastBay

M
M*** V.
1 months ago
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I've been going to East Bay for about 2 years. Easily one of the better health related decisions I've made! I've had a great experience with everyone there at the Payson location. Very helpful, cheery…

R
R*** P.
2 months ago
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After a couple of years at another fertility clinic, we switched to this one even though it's an hour from home—and it was one of the best decisions we've made. The difference has been incredible. The…

C
C*** D.
2 months ago
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This clinic is awesome!! I’ve been going here for over 2 years and the service is fantastic. My initial review mentioned issues of not returning phone calls and some other issues. Fast forward to now,…

M
M*** F.
2 months ago
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Everybody at East Bay Fertility was absolutely amazing! From the second I walked in the door to scheduling my next appointment, it was a great and easy experience. Holly and Riva gave me some great in…

East Bay Fertility Center — FAQ

smart_toyAI-generated
East Bay Fertility is led by Dr. Larry G. Andrew, D.O., a board‑certified reproductive endocrinologist and member of the American Society for Reproductive Medicine with over 27 years of experience in fertility medicine. The embryology laboratory is overseen by Thomas Chang, a senior embryologist who has been performing ICSI and vitrification since 2007 and previously supervised labs at the Genetics and IVF Institute. Complementing the physicians are advanced practice providers such as Chris Williams, APRN, FNP‑BC, and Holly Lovell, MSN, APRN, FNP‑C, who specialize in holistic fertility optimization and bioidentical hormone therapy. Together, this multidisciplinary team delivers comprehensive assisted reproduction care.

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