location_onSwansea, United KingdomOpen

Kindbody - Swansea (formerly Vios Fertility Institute)

medical_servicesInsemination (IUI),Egg Donation,Spermbank,Genetics,Social Freezing,Surrogacy,IVF,IVF with Donor Eggs,Egg Freezing,IUI
calendar_monthBook Consultationcall+1 618-509-5523
4.2
starstarstarstarstar
82 reviews
See all reviews

About Kindbody - Swansea (formerly Vios Fertility Institute)

Kindbody is a fertility and family‑building clinic network located in major U.S. cities including New York, San Francisco, Los Angeles, Chicago, St Louis, Rogers AR and others, specializing in reproductive endocrinology and infertility care with a focus on IVF, IUI, egg freezing, embryo banking, donor services, preimplantation genetic testing and onco‑fertility preservation; the clinic offers a full suite of modern, tech‑enabled services such as virtual consultations, nutrition counseling, therapy sessions, holistic wellness programs, and a unique employee‑benefit solution that provides direct access to care, while transparent pricing, financing options, and extensive insurance partnerships make treatment accessible; Kindbody reports IVF success rates of 40‑50 % without genetic testing and 50‑60 % with testing and IUI success of 10‑15 %, reflecting its high‑performing laboratory and evidence‑based protocols; the multidisciplinary team includes double‑board‑certified REI physicians such as Dr. Lynn Westphal, Dr. Amber Cooper, Dr. Fahimeh Sasan and Dr. Juan Alvarez, who bring decades of academic and clinical expertise, a patient‑centered, research‑driven approach, and a commitment to personalized, mind‑body care; patients benefit from a dedicated care team of OB/GYNs, NPs, PAs and embryologists, a user‑friendly patient portal for scheduling, results and communication, 24/7 support, educational resources, and a welcoming clinic environment designed to reduce stress and empower individuals throughout their fertility journey.

check_circleWhy choose Kindbody - Swansea (formerly Vios Fertility Institute)?

  • check_circle
    1. Expert Medical Team
    Dr. Amber Cooper, Dr. Klenov, Dr. Kelsey Anderson, and Dr. Mackenzie Purdy provide knowledgeable, compassionate care. They explain each step with visuals, answer all questions, and tailor treatment plans to individual needs, contributing to successful IVF outcomes.
  • check_circle
    2. Warm and Supportive Staff
    Nurses, lab technicians, and ultrasound techs consistently greet patients with smiles, offer reassurance, and create a family‑like environment. Staff members such as Mandy, Abby, Lisa, and Rachel are highlighted for their kindness and emotional support during stressful procedures.
  • check_circle
    3. Efficient Front Desk
    The front‑desk team is described as friendly, quick, and helpful, facilitating smooth check‑ins and minimizing wait times. Patients appreciate the clean, inviting office space and the staff’s willingness to assist with scheduling changes.
  • check_circle
    4. Clear Patient Education
    Providers use visual aids and one‑on‑one sessions to educate patients about IVF, IUI, and related tests. This transparent communication reduces anxiety and empowers couples to make informed decisions.
  • check_circle
    5. Comfortable Facilities
    The clinic’s quiet, well‑maintained environment and attentive ultrasound technicians make blood draws and scans feel less intimidating, enhancing overall patient comfort.

warningWhat to watch out for at Kindbody - Swansea (formerly Vios Fertility Institute)?

  • warning
    1. Billing Transparency Issues
    Patients frequently encounter unclear invoices, unexpected charges, and delayed billing statements. The billing department is reported as difficult to reach, leading to frustration over payment histories.
  • warning
    2. Insurance Network Confusion
    Several patients were charged for appointments before learning the clinic was out of their insurance network, resulting in surprise out‑of‑pocket expenses.
  • warning
    3. Poor Phone and Portal Responsiveness
    Calls to the office often go unanswered, and the multiple patient portals are described as cumbersome, causing delays in obtaining test results and appointment confirmations.
  • warning
    4. Inconsistent Administrative Communication
    Staff sometimes provide conflicting information about deposits, coverage for genetic testing, and follow‑up billing, creating uncertainty for patients navigating IVF costs.
  • warning
    5. COVID Policy Delays
    COVID‑related procedures have been reported as inefficient, with extended wait times for simple sample drop‑offs and limited follow‑up from office management.

Fertility Treatment Prices at Kindbody - Swansea (formerly Vios Fertility Institute)

Prices shown are starting prices. Final cost depends on individual treatment plan.

calendar_month
Consultation
from US$300

Fertility Consultation for patients interested in conception services like IUI or IVF. Billable to most major insurances.

Most popular
child_care
IVF (Own Eggs)
from US$11,600

Self Pay IVF Freeze All at Missouri (Incl. Swansea) location. Includes ovarian stimulation visits, transvaginal ultrasounds, blood draws, egg retrieval, semen preparation, fertilization, cryopreservation, 3 months embryo storage, cycle coordination. Excludes embryo biopsy & genetic testing, frozen embryo transfers, diagnostic testing, donor/gestational carrier use, anesthesia.

Egg Freezing
from US$300
info

Prices are indicative only. The clinic will confirm the exact cost during consultation.

Source: kindbody.com, kindbody.com

4.2
starstarstarstarstar
82 reviews
Based on real patient reviews

Kindbody - Swansea (formerly Vios Fertility Institute) — Patient Reviews

S
S*** H.
4 months ago
starstarstarstarstar

The team, in person and via the portal, were very professional, supportive, communicative, and understanding. Even though it was my second time going through the process, they ensured all my questions…

A
A*** K.
4 months ago
starstarstarstarstar

The reviewer experienced positive results with Dr. Cooper at Kindbody in Swansea, IL in 2024. They underwent IUI and IVF treatments. The staff were helpful and supportive.

My husband and I worked with Kindbody at Swansea, IL in 2024 to start our family. We did IUI and then transitioned to IVF. We worked with Dr. Cooper, who was such an amazing doctor, we knew we were in…

S
S*** B.
4 months ago
starstarstarstarstar

We received outstanding care from the amazing team at the IVF clinic, which made our IVF journey possible. The team consisted of nurses, doctors, and admin. The clinic is highly recommended.

We can’t thank KB enough for the amazing team of nurses, doctors, admin and more who made this possible for us! The care we received there was outstanding and we recommend you all to anyone who asks u…

K
K*** C.
4 months ago
starstarstarstarstar

Excellent staff and atmosphere make this clinic exceptional. Dr. Amber Cooper is incredible. The Swansea crew is loved and the staff are very personable.

Always greeted with a smile. The atmosphere is always energetic and welcoming. They are very personable and make you feel comfortable and not like just another patient. Front desk, lab tech, and ultr…

B
B*** k.
1 years ago
starstarstarstarstar

Kindbody Swansea office staff received praise for their care and support. However, billing is considered unprofessional and difficult to understand.

UPDATE TO MY REVIEW: The staff at the Swansea office is great. Kindbody billing is atrocious. You can't get a proper breakdown of what you owe and what your payment history is. Oh, and if you ask, you…

N
N*** P.
1 years ago
starstarstarstarstar

Dr. Cooper and all the staffs at Swansea location are wonderful. They know what they are doing and never give up on us!

D
D*** G.
1 years ago
starstarstarstarstar

This location didn’t inform me that they are out of my insurance network until after charging me $200 for my appointment. Absolutely scum preying on people who are trying to start a family.

A
A*** H.
1 years ago
starstarstarstarstar

Had a very educational and supportive IVF experience with Kindbody Swansea. Dr. Kelsey Anderson and the staff provided excellent care. They made a tough situation less challenging with their kindness and open communication.

The team at the Swansea office and Dr. Kelsey Anderson were truly top notch! My entire experience was very educational and supportive. Each step of my journey was explained to me by my provider using …

A
A*** F.
1 years ago
starstarstarstarstar

I had the best experience on my IVF journey. The staff is so friendly and comforting, and it doesn’t feel like a doctor’s office.

J
J*** M.
1 years ago
starstarstarstarstar

We love kindbody, the staff are very kind and make you feel at home!

Kindbody - Swansea (formerly Vios Fertility Institute) — FAQ

smart_toyAI-generated
Kindbody St. Louis offers inclusive fertility care for same‑sex couples, including reciprocal IVF for female partners, donor egg programs, donor sperm IUI/IVF, and gestational carrier coordination. The clinic’s LGBTQ+ services are highlighted in its patient resources, with dedicated virtual consultations to discuss options such as ROPA (Reception of Oocytes from Partner) and third‑party reproduction. Experienced reproductive endocrinologists and a supportive care team ensure that same‑sex couples receive personalized treatment plans, comprehensive genetic screening, and compassionate guidance throughout the family‑building process.

Contact & Location

call
Phone
+1 618-509-5523
location_on
Address
6 Bronze Pointe S, Swansea, IL 62226, USA
language
Website
kindbody.com

More Fertility Clinics in United Kingdom

Explore other highly-rated fertility clinics in this area.

P4 Fertility
United Kingdom
star4.9 (79)

P4 Fertility

P4 Fertility is a reproductive medicine clinic located in Birmingham, London, and Watford, specializing in…

IVF from €5,425View Profilearrow_forward
IVF London
United Kingdom
star4.7 (183)

IVF London

IVF London is a specialized private fertility clinic located in Central London, at the Basinghall…

IVF from €5,425View Profilearrow_forward
abc ivf
United Kingdom
star4.7 (47)

abc ivf

abc ivf is an affordable IVF and fertility clinic with nationwide locations across the UK—including…

IVF from €5,425View Profilearrow_forward